Version: 1.0
Effective date: 08.11.2026
Service provider: Produck AI Yazılım Danışmanlık Sanayi Ticaret Limited Şirketi (MERSİS No: 0733127284000001) (“BiDilek”, “we”, “us”)
Address: Adalet Mah. Manas Bul. Folkart Towers No: 47B İç Kapı No: 2601 Bayraklı / İzmir
Contact: info@teslim.ai
1. Scope and acceptance
These Terms of Use govern use of the BiDilek mobile application, websites and related communication, translation, voice and account services (the “Services”).
By creating an account or selecting “I accept the Terms of Use”, you agree to be bound by these Terms. The Privacy Policy is a separate notice explaining how personal data is processed; it should be read alongside these Terms but does not replace a general consent to personal data processing. Optional activities requiring explicit consent are presented separately, before the relevant feature is used.
If you do not accept these Terms, do not create an account or use the Services.
2. Nature of the Services
BiDilek may provide some or all of the following on supported devices and in supported regions:
- account creation and sign-in using a phone number;
- voice calls and in-app communication with contacts;
- real-time speech transcription, translation into another language and synthetic speech playback;
- a personal voice model created from a user's voice sample to speak translations in a voice resembling the user's own (“Voice Clone”);
- a face-to-face dialogue/interpreter mode in which people in the same location take turns speaking;
- group or conference calls;
- text messages, voice messages, media and file sharing;
- profiles, avatars, contact matching, online status, notifications, call history and device management;
- subscriptions, usage allowances, minutes/credits and purchasing features.
Some features may be under development or unavailable depending on country, language, operating system, device capabilities, account type or plan. We do not promise access to a feature shown as “coming soon”, “unavailable” or similarly labelled.
3. Eligibility and age
The Services are not directed at children. To create an account, you must be at least 18 years old or legally entitled to enter into a binding agreement in your own name where you live. If you are a minor, you may use the Services only under the supervision and with the valid consent of a parent or legal representative.
You are responsible for ensuring that your use of the Services is lawful in your country.
4. Account, phone number and security
You must provide an accurate, current phone number that belongs to you or that you are authorised to use. If your number changes, is transferred or becomes inaccessible, you must promptly update your account or notify us.
Keep SMS verification codes, session credentials and access to your device confidential. Report unauthorised activity on your account to info@teslim.ai. To the extent permitted by mandatory law, we are not responsible for consequences of risks outside our control, such as device or carrier security, SIM changes, number porting or third-party access to your device.
You must not create an account on someone else's behalf without permission, use another person's number without authorisation or misrepresent your identity.
5. Permissions and device resources
Parts of the Services may require device permissions for the microphone, contacts, photo library, camera, notifications, Bluetooth or background operation. Permissions are requested only for the relevant function. Refusing a nonessential permission does not close your account, but the relevant feature may not work.
You can revoke permissions in your operating system settings. Revocation does not retrospectively invalidate processing already lawfully completed.
6. Communications and other people's rights
Respect the rights of people you call, message, invite to conferences or whose speech you process in a shared location.
In particular:
- Clearly inform other participants when a conversation is translated, transcribed, spoken using synthetic speech or uses Voice Clone.
- Before recording a conversation or voice message, provide the notices and obtain the permissions required by applicable law.
- Use contacts' information only for legitimate communication; do not use it for unauthorised marketing, mass calling or harassment.
- Do not share someone else's private, confidential, copyrighted or unlawful content.
BiDilek does not offer ordinary calls as a “covert call recording service”. If recording is offered in future, visible or audible notification, necessary permissions and separate retention options will be provided before recording starts.
7. Real-time translation and AI features
Real-time speech translation may use automatic speech recognition, machine translation and synthetic speech. These systems may make mistakes, omit words, alter meaning, introduce delays or produce inappropriate results.
Therefore, do not rely on the Services as your sole source for:
- making emergency calls;
- medical diagnosis or treatment decisions;
- validating instructions critical to legal, financial or safety matters;
- replacing official translations, sworn interpreters or mandatory accessibility support.
Confirm important information with the other party and seek a qualified human interpreter when needed.
BiDilek is not a telephone carrier or emergency calling service. Call 112 and other emergency services directly using your device's normal telephone function.
8. Voice Clone
Voice Clone is optional. Use it only for your own voice or with the voice owner's explicit, informed and valid permission.
The following are prohibited:
- cloning or imitating another person's voice without permission;
- generating synthetic speech for fraud, phishing, threats, defamation, political manipulation or deception;
- attributing words to a person who did not say them;
- using children's, public figures' or third parties' voices without permission;
- attempting to bypass security checks, voice authentication or biometric systems;
- using Voice Clone to generate unlawful content, spam or automated calls.
A separate notice and, where legally required, separate explicit consent screen are provided for Voice Clone. You can withdraw consent in profile settings and request deletion of your voice model. Synthetic speech already delivered to or saved on someone else's device before deletion cannot be recalled.
Unless you provide separate, optional consent, we do not use your voice samples or personal voice model to train general-purpose AI models, create advertising profiles or verify your identity.
9. Messages, voice messages and user content
When messaging or file sharing is offered, rights to the text, audio, photos, videos, files and other content you send remain with you or the relevant rights holder.
You grant us a worldwide, limited, nonexclusive and transferable sublicensing right solely to operate the Services, so we can transmit your content, display it to recipients, technically convert it, back it up and apply the translation/speech functions you select. This licence ends when the content and applicable legal retention obligations end.
Recipients of messages or voice messages may copy, record or share the content with others. We cannot control these actions on recipients' devices.
Do not assume communications are end-to-end encrypted unless the Service explicitly states this. The protection used is clearly described in the application and Privacy Policy before the relevant feature is offered.
10. Conferences and face-to-face dialogue
The user creating or managing a conference must inform participants about its purpose, translation/speech use and any recording. You must not add participants without permission, force them to remain or share a private conversation link with unauthorised people.
When using dialogue/interpreter mode in a shared location, remember that the microphone may capture nearby people's voices. Inform people nearby and obtain the necessary permissions before speaking.
11. Acceptable use
Use the Services only for lawful, authorised and legitimate purposes. You must not do, or cause others to do, any of the following:
- infringe privacy, personality, intellectual property or other rights;
- send content promoting threats, harassment, hate, violence, child abuse, sexual exploitation, fraud or illegal activity;
- impersonate people or organisations, deceive through false information or present synthetic speech as a genuine recording;
- engage in unauthorised bulk messaging, automated calls, spam, scraping or contact harvesting;
- distribute malware, bypass security or gain unauthorised system access;
- reverse engineer or copy the Services beyond legally permitted limits, or misuse them to establish a competing service;
- place abnormal load on infrastructure, bypass fees/quotas or create fake accounts;
- unlawfully collect or publish another person's voice, image or communications.
If a breach is suspected, we may restrict access to content or accounts, suspend accounts and notify competent authorities where legally required. Unless there is an urgent and serious risk, we provide reasons and an opportunity to challenge decisions to the extent applicable law and security permit.
12. Fees, subscriptions and taxes
Some features may be free, usage-based, minute/credit-based or subscription-based. Price, term, automatic renewal, scope, usage limits and cancellation method are displayed before purchase.
Purchases through Apple App Store or Google Play are also subject to the relevant store's payment, renewal, cancellation and refund rules. Deleting your account alone may not cancel a store subscription; manage your subscriptions separately before deleting your account.
You are responsible for your carrier's SMS, call, data and roaming charges. Taxes and mandatory charges may apply to prices.
Your mandatory consumer rights concerning withdrawal, defects, refunds and disputes remain unaffected.
13. Third-party services
The Services may use third-party infrastructure for authentication, notifications, cloud hosting, speech recognition, translation, synthetic speech, payments and app stores. Those services may be subject to their own terms.
We are not responsible for third-party links or services to the extent they are outside our control. However, we remain responsible for selecting providers processing personal data on our behalf under appropriate contractual, security and data protection obligations.
14. Intellectual property
The BiDilek brand, software, interface, designs, logos, documentation and other Service materials belong to us or our licensors. We grant you only a limited, revocable, nontransferable and nonsublicensable right of personal use in accordance with these Terms.
We may use feedback you provide to improve the Services without disclosing your personal data or owing you payment for that feedback.
15. Privacy
The purposes, legal grounds, recipients and retention periods for personal data are described in the BiDilek Privacy Policy and KVKK Privacy Notice.
Notices and choices required for features such as contacts, microphone, photos and Voice Clone are presented separately before use. Reading the Privacy Policy does not constitute explicit consent to an optional processing activity.
16. Changes, interruptions and beta features
We may develop, modify, discontinue or add features. Changes materially affecting user rights or the essential nature of a paid service are communicated reasonably in advance.
Interruptions may result from the internet, carriers, devices, operating systems, third-party providers or maintenance. Beta/preview features may contain errors or omissions and must not be used for critical purposes.
17. Suspension, termination and account deletion
You can delete your account through Profile/Settings → Delete account, or request help at info@teslim.ai. Account deletion starts deletion of the active profile and associated personal data. Financial records, security records or dispute evidence that must legally be retained may be segregated and held only for the necessary period and scope.
Account deletion may not automatically cancel store subscriptions. Use the subscription management facilities of the store where you purchased them separately.
We may restrict or terminate your account for material breaches of these Terms, security risks or legal requirements. If you believe this is a mistake, you can challenge it at info@teslim.ai.
18. Limits of liability
We provide the Services with reasonable care but do not guarantee uninterrupted or error-free automatic translation, speech recognition, Voice Clone, connectivity or third-party services.
Mandatory consumer law, personal data protection law and liability for gross negligence or intent cannot be limited. Otherwise, our liability for indirect loss, lost profits, data loss or damage arising from use contrary to these Terms is limited to the extent permitted by applicable law.
This section does not remove rights that cannot legally be waived.
19. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye. Mandatory rights concerning remedies and jurisdiction, including consumer arbitration committees and consumer courts where consumers reside, remain unaffected.
We suggest contacting info@teslim.ai first in a dispute. This does not suspend formal filing deadlines or create a mandatory precondition.
20. Changes to these Terms
We may update these Terms in response to legislation, security, technology or Service changes. We notify material changes in the application or through a registered contact channel and request renewed acceptance when necessary. Current versions, effective dates and access to previous versions are available at https://bidilek.ai/en/terms/.
21. Contact
For questions, complaints or rights requests:
Produck AI Yazılım Danışmanlık Sanayi Ticaret Limited Şirketi
Adalet Mah. Manas Bul. Folkart Towers No: 47B İç Kapı No: 2601 Bayraklı / İzmir
General support: info@teslim.ai
Legal and privacy: info@teslim.ai
Phone: +90 551 520 95 99